77pd's Privacy Policy

1. Introduction to the Policy

77pd ("we", "us", or "the platform") provides a safe and reliable online gaming service for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy explains what information we collect, how we use it, and how we keep it secure when you use 77pd's website and services.

This policy applies to all digital channels of 77pd. By continuing to use the platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using the platform and contact our support team.

2. Data Collection

77pd collects information in two main ways: directly from you, and automatically through your use of the platform.

2.1 Information You Provide

During account registration and use of our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or other government-issued identity document details (for identity verification)
• Financial transaction details — such as bKash, Nagad, Rocket, Upay account numbers or bank account details
• Contact information provided during support requests

2.2 Automatically Collected Information

Some information is collected automatically when you use the platform:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and game activity logs
• Transaction history (deposits, withdrawals, bet amounts)
• Information collected through cookies and similar technologies (see section 6 for details)

3. Purpose of Data Use

77pd uses collected information only for legitimate and defined purposes. We use your information for the following reasons:

• Account management: To create, verify, and manage your account.
• Service delivery: To provide gaming services, process deposits and withdrawals, and deliver bonuses and promotions.
• Age verification: To confirm that you are at least 21 years old.
• Identity verification & fraud prevention: To maintain platform security and protect against unauthorised transactions.
• Customer support: To resolve your questions and issues.
• Responsible gaming: To identify unusual gaming behaviour and provide assistance.
• Legal compliance: To comply with applicable laws and regulations.
• Platform improvement: To enhance the quality of our services.
• Communications: To inform you of important account notifications and policy changes.

We never sell your personal information to third parties or rent it out for advertising purposes.

4. Data Storage & Protection

77pd uses both technical and organisational security measures to keep your personal information secure.

4.1 Technical Security

• SSL encryption: All data transfers are secured through SSL/TLS encryption.
• Encrypted storage: Stored sensitive data is protected using industry-standard encryption methods.
• Access control: Only authorised personnel have access to your information.
• Regular audits: Security measures are regularly assessed and tested.
• Firewall & intrusion detection: Advanced security systems are in place to prevent unauthorised access.

4.2 Data Retention Period

We retain your information only for as long as necessary or required to meet legal obligations. Financial transaction records may be retained for a defined period after account closure in accordance with applicable legal requirements.

Although we follow the highest security standards, it is not possible to guarantee complete security for data transmitted over the internet or stored digitally. We therefore encourage you to keep your account password confidential and to use secure connections.

5. Sharing Data with Third Parties

77pd may share your personal information with third parties in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who perform specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay, and bank transfer operators), identity verification services, and data hosting services. These service providers may only use your information in accordance with our instructions, and we have data protection agreements in place with them.

5.2 Legal Requirements

We may be required to provide information in accordance with orders from law enforcement agencies or courts. Information may also be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.

5.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the relevant parties. However, in such cases the new controlling party will also be required to provide the same level of data protection as this privacy policy.

Outside of the circumstances listed above, we do not disclose your personal information to any third party without your consent.

6. Cookies & Tracking Technologies

The 77pd website uses cookies and similar technologies to help improve your browsing experience and ensure the functionality of the platform.

6.1 Types of Cookies

• Essential cookies: Required for the core operation of the platform. Without these, many services will not function properly.
• Functionality cookies: Used to remember your preferences and settings, such as language preferences.
• Analytics cookies: Help analyse platform usage to improve service quality.
• Security cookies: Used to detect and prevent fraudulent activity.

6.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause some features of the 77pd platform to not work properly.

7. Your Rights & Choices

As a user of the 77pd platform, you have the following rights regarding your personal information:

• Right to access: You have the right to know what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances, you can request that your personal information be deleted (see section 8 for details).
• Right to restrict processing: In certain circumstances, you can ask for the use of your information to be limited.
• Right to data portability: You can request a copy of your information in a structured format.
• Right to object: You can object to the use of your information for specific purposes.
• Right to withdraw consent: Where data processing is based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the method described in section 11 below. We will respond to your request within a reasonable time.

8. Account Deletion & Data Removal

If you wish to close your account on the 77pd platform and request the deletion of your personal information, you can submit a request through the support team.

Please note that in the following circumstances, some information may need to be retained due to legal obligations:

• Financial transaction and accounting records
• Information relating to any ongoing dispute or legal process
• Information required for investigations into fraud or deception
• Until the retention period set by applicable laws and regulations has expired

After account closure, once the applicable retention period has ended, we will securely delete or anonymise your personal information.

9. Protection of Minors

77pd strictly provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors. The account registration and identity verification process is designed to enforce this age requirement.

If we become aware that a person under the age of 21 has created an account, we will close that account and delete the collected information.

If you believe that a minor has created an account on 77pd, please notify our support team immediately.

10. Policy Changes

77pd may update this privacy policy from time to time. Policy revisions may be necessary due to changes in services, new legal obligations, or technological developments.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be displayed after you log in to the platform
• The date of the latest update at the top of this page will be updated

If you continue to use the platform after being notified of changes, you are considered to have agreed to the updated policy. We recommend that you review this page regularly.

11. Contact Us

For any questions or concerns about this privacy policy, or to exercise your rights regarding your information, please contact our support team.